Returns & Exchanges
At Dre Cosmetics, we want you to be completely satisfied with your beauty purchase; if you are not happy with your order, we offer a 30-day return policy for unused and unopened products. Please ensure all items are in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization number.
- 2.Pack Your Items
Securely place the unused cosmetic products in their original boxes and include the printed return form inside the package to ensure fast processing.
- 3.Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.